FAQ

Setting Up Before the Event

At what time should I expect Northern Cal Selfies to arrive at my event?

We know it´s a big day, so you don´t need additional stress. Our staff members will be arriving no later than one hour before your desired start time to set everything up and make sure the equipment is running smoothly (and no, you won´t get charged for that prep time).

What are the requirements for the equipment?

Electricity and a Wi-Fi connection for instant access to social media. Access to AC power is required within 25 feet of where the Selfie Station is to be set up. If there is not a Wi-Fi connection provided, we will attempt to provide connectivity by using a phone as an access point. If Wi-Fi is not available even using this method, no worries. All images will be sent out when the equipment is back in an area that has connectivity.

How big is the Selfie Station? Do I need a special area to set it up?

The Selfie Station is 20 inches wide by 65 inches tall. The backdrop, green screen and printer require a bit more space. It is advisable to reserve a 6’ by 6’minimum area for the Selfie Station, or 10’ by 10’ if a backdrop or green screen is utilized, preferably indoors. The 360 Booth requires a 10′ by 10′ area.

General questions

What areas does Northern Cal Selfies serve?

We provide service to anywhere from San Francisco south to Monterey and Carmel Valley, including the following Counties:

Alameda
Contra Costa
Monterey
San Francisco

San Mateo
Santa Clara
Santa Cruz

Outside these Counties, there will be a one-way charge of $0.50 per mile in excess of 100 miles as calculated from Moffett Field in Sunnyvale to the location of the event. For example, an event taking place 180 miles from Moffett Field would incur a transportation charge of $40.00 (80 miles at $0.50 per mile).

Is there a minimum rental period?

Yes, the minimum rental period is 2 hours.

Oh, but time flies, and my guests are having too much fun. Can you stay a bit more?

We will be delighted to stay longer if our schedule allows. Charges will be billed at 75% of the contracted rate per additional hour.

I already have a photographer. Why do I need a Selfie Station?

A Selfie Station is not only meant to capture memories but to be part of the entertainment. The pictures it takes are completely different than those captured by an event photographer, more relaxed and playful. Plus, Selfie Stations don´t make guests smile while they are chewing chicken.

Is there a limit to the number of photos that can be taken at my event?

There is no limit to the number of digital photos you can take during your rental period. Our Enhanced Package allow for practically unlimited printouts as well.

What´s your cancellation policy?

If you cancel the rental agreement 24 hours before the start of the event, your deposit will be refunded in full. Full details of the cancellation policy are included in the rental agreement.

How can I hire Northern Cal Selfies for my event?

We recommend calling as soon as you have decided on a date. We will need a $50 deposit to make the reservation, and you´ll sign a rental agreement. The rest of the bill will be due upon completion of setup of the Selfie Station at the event. Any time added on at the end of the originally contracted time will be due at the beginning of the requested additional time, with a ten business day grace period for the additional time.

Add-Ons

What features does the printer offer?

Our Enhanced package come with a top-of-the-line printer which provides high-quality 4×6 photos or 2×6 strips, which guests can keep as mementos.

Can I have a customized message on the pictures?

Absolutely! Customization turns any picture into a souvenir. A wide array of options is available. You can add names and dates, i.e., “Jack & Jill, 08-22-2016,” company logos and slogans.

What about the green screen?

The green screen takes the fun up a notch. Imagine your guests swimming with sharks, walking along a tropical beach or standing in the midst of a tropical jungle. The possibilities are endless with this Hollywood-style effects maker.

What´s the difference between the backdrop and the green screen?

The backdrop is a static background that you provide, such as hanging beads, a curtain, mural, etc. The green screen is a service that comes with the Enhanced package, that makes any digital photo into a background. You may choose from dozens of backgrounds I can provide, or send me your own photo.

Will I get pictures of my event?

You will get a flash drive containing all the photos taken at the event, as well as a link to an online photo gallery with all of the photos.